Adult & Child Health is dedicated to providing safe and high quality person-centered services to our consumers. Because we believe consumers should play an active role in their treatment, we also encourage consumers to play an active role in voicing their concerns. If you would like to file a concern or complaint regarding the safety or quality of Adult & Child Health services, please review our Client Grievance Policy and submit the included Client Grievance Form to our Quality Improvement Team by leaving it with any front desk staff, or by mailing it to the following address:
ATTN: Chief Clinical and Informatics Officer
Adult & Child Health
222 E. Ohio St., Suite 600
Indianapolis, IN 46204
As a consumer, you also have the right to file your complaint/grievance with the Indiana Department of Mental Health and Addiction (DMHA), the governing body of all Community Mental Health Centers in Indiana. To learn more about this process, please visit DMHA’s website here.
You may also submit a formal complaint to The Joint Commission, our accrediting body, by visiting its website here.
Feedback regarding services provided by Adult & Child Health may also be submitted by phone (317.882.5122) or by using the form below. Please note, this method of communication is NOT encrypted; therefore, Adult & Child Health cannot guarantee and is not responsible for your release of personal information.