Adult & Child Health Receives Federal Funding to Expand and Optimize Telehealth Technology

Adult & Child Health (A&C) was awarded grant funding from the Federal Communications Commission (FCC) for healthcare technology to improve efficiency and access to care. Announced in early November, the FCC awarded Adult and Child Health and 74 other healthcare organizations grants through its COVID-19 Telehealth Program. As a part of the CARES Act, the COVID-19 program supports the efforts of health care providers to continue serving their patients by providing reimbursement for telecommunications services, information services, and connected devices necessary to enable telehealth during the COVID-19 pandemic.

Adult & Child Health was awarded $516,208 for laptops, tablets, Wi-Fi hot spots, a telehealth platform, and remote patient monitoring devices such as glucometers, otoscopes, stethoscopes, and blood pressure monitors. This allows providers to treat patients remotely and directly in the community from homeless shelters to schools – and to support treatment not only for COVID-19, but also for health care conditions such as high blood pressure, diabetes, and chronic respiratory issues, among others.

As a Federally Qualified Health Center Look Alike program, Adult and Child Health’s four family medicine clinics have been providing telehealth services since the beginning of the COVID-19 pandemic. Expansion of telehealth services funded by the FCC grant coincides with and complements a larger healthcare technology initiative as A&C moves to a new medical records system. In December 2021, A&C will switch to a new electronic medical record system (EMR), NextGen. The implementation of this industry leading EMR will lead to improved customer services, access, efficiency, and improved health outcomes. Working within NextGen, A&C providers will have access to a telehealth platform fully integrated within the patient medical records or seamless workflows and ease of use for both patients and staff.

“We are very excited about this program. There is a lot of reach within this technology project. We’ll be able to better equip our patients to monitor their chronic conditions from home, our staff to provide high quality remote care. We’re also able to better support our community partners in homeless engagement projects and school-based telehealth services for parents,” said Kerri Lewis, Chief Information Officer at Adult & Child Health. “It’s very exciting because ultimately it improves the health of the patients who have serious chronic health conditions and need additional monitoring.”

Adult & Child Health will utilize FCC grant funding to purchase new end user hardware, medical testing devices, waiting room kiosks, and remote monitoring technology. The NextGen EMR, with integrated telehealth capability, is scheduled to be implemented in early December and remote patient monitoring will be available for rollout in early 2022.

Adult & Child Health is an accredited nonprofit primary care, behavioral health, and social services provider with multiple locations in central Indiana. We strive for caring communities, where every child, adult and family have the opportunities they need to live healthy, happy, productive lives. For more information about Adult & Child Health programs, please contact Tina Serrano, Director of Strategic Initiatives, at 317-882-5122.

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