24/7 Mental Health Crisis Support
(877) 882-5122

24/7 Medical Support
(877) 882-5122

Get help today!
(877) 882-5122

NEWS

Homeless Resource Team Celebrates Outstanding Scores & Client Outcomes

Share This Post

Adult & Child Health’s Homeless Resource Team (HRT) is celebrating the recent achievement of outstanding Continuum of Care (CoC) scores.

The Indianapolis scoring metrics are aligned with those developed by the Department of Housing and Urban Development (HUD) and are meant to evaluate project performance and rank projects based on CoC priorities.

Homeless resource and housing projects are evaluated on areas such as data quality, length of time individuals are in the program, cost effectiveness, returns to homelessness, mainstream benefits (i.e. whether clients have been connected to food/food stamps, phone, and other resources), insurance access, and client source of income.

A&C’s projects ranked first and third in Permanent Supportive Housing (PSH) and second in Rapid Rehousing (RRH), with zero exits to homelessness.

Two areas in which A&C’s projects scored especially well were data quality and severity of barriers, which are testaments to HRT staff’s efforts to accurately and thoroughly track their data and to connect their clients with the resources they need to remain housed.

“People not returning to homelessness is important; that’s why we retitled ‘Case Manager’ to ‘Housing Stability and Engagement Coordinator,’ said Brian Paul, Team Leader. This shift in language helps emphasize the team culture of striving to connect clients to services and ensuring that they’re able to meet their basic needs.

“Ten years ago, we were not where we are now,” Brian said, explaining that the team utilized the CoC metrics to target and focus on challenges they could solve and areas where they could improve.

The team’s hard work, attention to detail, and focus on client outcomes continues to pay off as they rank at the top of homeless resource projects in the Indianapolis area.

Below: HRT Street Outreach Professionals Chad Hunter and Kristi Petrey purchase outreach supplies with an Aldi gift card donation.

Click here to support HRT’s mission by helping to provide resources for Central Indiana’s unhoused neighbors. You can also support A&C’s 2024 National Health Center Week Drive here.

More To Explore

Agency News

Mental Health America recognizes Adult & Child Health will Gold Bell Seal

Adult & Child Health received the national Gold-level Bell Seal certification from Mental Health America, which recognizes policies, practices and benefits supporting employee mental health and wellbeing.  Every year since 2019, Mental Health America has recognized employers for implementing policies and practices to improve employees’ mental health. Companies across all sectors undergo a 54-point evaluation that includes surveys of employees.  Adult & Child Health employs more than 600 people in southern Indiana, with areas of focus on behavioral health, primary care and treatment for substance use addictions.  “The work our team members perform on a daily basis is challenging, but they continue to live our mission of providing access to quality care for all who need it on a daily basis,” said Dr. Christine Negendank, Adult & Child Health Regional President and Chief Medical Office. “This recognition from Mental Health America is a testament to our team members and the work they do in order to make Adult & Child a great place to work.”  Part of Adult & Child’s recognition comes from a three-pronged strategy to address employee mental health:  1) Adult & Child’s employee assistant program provides mental health services, including short-term counseling and provider referrals. The average time between an employee inquiry and their first session with a provider is five business days. The EAP program provides up to five free in-person or virtual therapy sessions.  2) The HOPE Taskforce is a safe place for non-managerial staff members to convene to discuss work stressors, life stressors, mental health resources and coping strategies in a space that encourages colleagues to support one another.  3) The GROW committee is for leaders to convene and develop support systems for one another.  Mental Health America is the nation’s leading national nonprofit dedicated to the promotion of mental health, well-being, and illness prevention. Its Bell Seal awards recognize an average of fewer than 300 American companies per year.

Sarah Miller, PMHNP-BC

Sarah Miller works with the addictions team, general psychiatry for adolescents and adults, and the competency restoration team. She is board-certified as a Psychiatric Mental Health Nurse Practitioner. Her specialties are working in addictions and with people who experience serious mental illness.

Miller graduated from Indiana University with a psychology degree and went back to school for nursing. She received her nursing degree from Indiana Wesleyan University and worked in a nursing home and also spent time working in a group home with adolescents. She received her master’s degree from Vanderbilt University.

She enjoys hanging out with her family and her two dogs, and going to sporting events.

Joanna Chambers, MD

Dr. Joanna Chambers is a psychiatrist who began seeing Adult & Child Health patients in November 2021. She graduated from Medical College of Georgia with her Doctorate of Medicine in 1996 and completed her residency in psychiatry at Yale University School of Medicine. In addition to bringing a wealth of experience, she currently serves as an associate professor at Indiana University School of Medicine where she teaches Clinical Psychiatry. She is certified in Addiction Medicine and has a special interest in treating pregnant and postpartum women. She is President of the American Academy of Psychoanalysis and Dynamic Psychiatry Organization as well as a sitting member of many medical association boards. Recently, she has won the Residents’ Award for Teaching Excellence in 2020 from Indiana University and has received “Best Doctors Award” in 2010, 2011, and 2014. Dr. Chambers is incredibly active in the medical, academic, and research realms of medicine. She is currently accepting new patients on Wednesdays.