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NEWS

Adult & Child Health Receives Federal Funding to Expand and Optimize Telehealth Technology

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Adult & Child Health (A&C) was awarded grant funding from the Federal Communications Commission (FCC) for healthcare technology to improve efficiency and access to care. Announced in early November, the FCC awarded Adult and Child Health and 74 other healthcare organizations grants through its COVID-19 Telehealth Program. As a part of the CARES Act, the COVID-19 program supports the efforts of health care providers to continue serving their patients by providing reimbursement for telecommunications services, information services, and connected devices necessary to enable telehealth during the COVID-19 pandemic.

Adult & Child Health was awarded $516,208 for laptops, tablets, Wi-Fi hot spots, a telehealth platform, and remote patient monitoring devices such as glucometers, otoscopes, stethoscopes, and blood pressure monitors. This allows providers to treat patients remotely and directly in the community from homeless shelters to schools – and to support treatment not only for COVID-19, but also for health care conditions such as high blood pressure, diabetes, and chronic respiratory issues, among others.

As a Federally Qualified Health Center Look Alike program, Adult and Child Health’s four family medicine clinics have been providing telehealth services since the beginning of the COVID-19 pandemic. Expansion of telehealth services funded by the FCC grant coincides with and complements a larger healthcare technology initiative as A&C moves to a new medical records system. In December 2021, A&C will switch to a new electronic medical record system (EMR), NextGen. The implementation of this industry leading EMR will lead to improved customer services, access, efficiency, and improved health outcomes. Working within NextGen, A&C providers will have access to a telehealth platform fully integrated within the patient medical records or seamless workflows and ease of use for both patients and staff.

“We are very excited about this program. There is a lot of reach within this technology project. We’ll be able to better equip our patients to monitor their chronic conditions from home, our staff to provide high quality remote care. We’re also able to better support our community partners in homeless engagement projects and school-based telehealth services for parents,” said Kerri Lewis, Chief Information Officer at Adult & Child Health. “It’s very exciting because ultimately it improves the health of the patients who have serious chronic health conditions and need additional monitoring.”

Adult & Child Health will utilize FCC grant funding to purchase new end user hardware, medical testing devices, waiting room kiosks, and remote monitoring technology. The NextGen EMR, with integrated telehealth capability, is scheduled to be implemented in early December and remote patient monitoring will be available for rollout in early 2022.

Adult & Child Health is an accredited nonprofit primary care, behavioral health, and social services provider with multiple locations in central Indiana. We strive for caring communities, where every child, adult and family have the opportunities they need to live healthy, happy, productive lives. For more information about Adult & Child Health programs, please contact Tina Serrano, Director of Strategic Initiatives, at 317-882-5122.

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Agency News

A&C 75th Anniversary and Irvington Clinic Grand Opening

Integrated health care is a concept that recognizes how a person’s physical health and behavioral health affect their overall wellness and quality of life. Adult & Child Health celebrated integrated health at a combined celebration of history and growth at its Irvington clinic in Indianapolis April 30.  The event served as both a 75th anniversary celebration for the Adult & Child Health organization, and as a grand opening for the clinic on Washington Avenue, which opened in early 2025.  Adult & Child operates three clinics in Indianapolis and one clinic in Franklin. At the Irvington clinic, primary care providers, psychiatric care providers and licensed therapists see patients in the same building.  “Our goal is to help people live happy and healthier lives and have them be able to succeed in whatever it means for them,” Dr. Christine Negendank, President and Chief Medical Officer at Adult & Child Health said. “Many of our patients have been stigmatized — even in the health care setting — so we are very careful to make sure everyone is welcome here, no matter their circumstance and no matter their level of illness.”  Clients of all ages come to the Irvington clinic for psychiatric and primary care. “Integrated care clients,” as they are called, can come to the Irvington clinic to have multiple needs addressed in one place. It’s a combination of providing the best practices and ease of care for each client.  “It’s so wonderful to see a patient who tells me, ‘I’m out of my blood pressure meds,’ or ‘I have a severe headache,’ and I can say, ‘Well, you know, we have primary care across the hall; why don’t we go get you connected?’” Negendank explained.  A client can get primary care, psychiatric care, therapy and connections to housing programs in a single trip to the Irvington clinic.  “They leave with so much more hope,” Negendank said. “We really try to make it easy for our patients when we can. We offer someone a safe place to come, to feel welcome, to leave feeling better and to leave feeling better about themselves.”  A&C offers addictions treatment at the Irvington clinic. Addictions treatment involves one-on-one therapy, medication assisted treatment (MAT), activities of daily living support, psychoeducation, peer recovery services and case management. The average wait time for a new patient to schedule their first appointment is less than three weeks.  Be Well Bell art installation  The Be Well Community movement is designed to ring in a new narrative about brain health through a variety of programs, including the public display of ceremonial bells that symbolize hope and healing. The bell in Indianapolis was unveiled to the public during Adult & Child’s 75th Anniversary event April 30. Be Well Initiatives works with community partners to bring visibility to the mental wellness movement. The Be Well Bell program offers blank bells to be painted with a meaningful design by an artist(s) or as a community arts project.    Brightli Director of Be Well Initiatives Bailey Pyle, LPC, explained that the art installation includes a QR code that smartphone users can scan to access information on the Be Well program and on mental health services available at Adult & Child in the Indianapolis metro area.  “These aren’t just bells that we’re creating and plopping down into a community, but they are truly reflective of the community in which they exist,” Pyle said. “We know from lots of research that that’s when the bells are the most impactful and meaningful.” The Be Well Bell at the Irvington clinic is the 21st for the program and the first Be Well Bell in Indiana.  Adult & Child Health’s history  Photo Gallery

Sarah Miller, PMHNP-BC

Sarah Miller works with the addictions team, general psychiatry for adolescents and adults, and the competency restoration team. She is board-certified as a Psychiatric Mental Health Nurse Practitioner. Her specialties are working in addictions and with people who experience serious mental illness.

Miller graduated from Indiana University with a psychology degree and went back to school for nursing. She received her nursing degree from Indiana Wesleyan University and worked in a nursing home and also spent time working in a group home with adolescents. She received her master’s degree from Vanderbilt University.

She enjoys hanging out with her family and her two dogs, and going to sporting events.

Joanna Chambers, MD

Dr. Joanna Chambers is a psychiatrist who began seeing Adult & Child Health patients in November 2021. She graduated from Medical College of Georgia with her Doctorate of Medicine in 1996 and completed her residency in psychiatry at Yale University School of Medicine. In addition to bringing a wealth of experience, she currently serves as an associate professor at Indiana University School of Medicine where she teaches Clinical Psychiatry. She is certified in Addiction Medicine and has a special interest in treating pregnant and postpartum women. She is President of the American Academy of Psychoanalysis and Dynamic Psychiatry Organization as well as a sitting member of many medical association boards. Recently, she has won the Residents’ Award for Teaching Excellence in 2020 from Indiana University and has received “Best Doctors Award” in 2010, 2011, and 2014. Dr. Chambers is incredibly active in the medical, academic, and research realms of medicine. She is currently accepting new patients on Wednesdays.