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Zero Suicide: A New Focus on Prevention

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“[My client] is classified at A&C as a “high risk.” He’s expressed suicidal thoughts and suffers from traumatic brain injuries, debilitating spinal pain, and other serious conditions.”

“A client was initially seen for an intake by the Neighborhood Team, endorsing [suicidal] ideation without intent. The team worked collaboratively to develop a safety plan, CALM, and provided relevant psycho-educational materials in the respective language. The client left the appointment, but later felt triggered, and decided to return to A&C downtown clinic.”

These are quotes from employees of A&C. So many of us work with clients every day who have struggled with thoughts and plans of suicide. Unfortunately, this is common in the world of behavioral health. Mental illness is the driving force of almost every suicide, and any agency worth its salt is going to screen all clients for this risk. But is that enough? Indiana is far above the national average in suicide attempt and completion rates. It is the 2nd leading cause of death for people ages 15-34. The state has the nation’s highest rate of students who have contemplated suicide at 19% and the 2nd highest rate of attempts at 11%. With numbers like this, it feels crucial to take a look at our methods for detecting suicide risk and ask ourselves how we can do better.
Enter Zero Suicide. Developed by the Suicide Prevention Resource Center, it’s a model of care meant to bolster the effectiveness of an agency’s suicide prevention plan. A&C was introduced to this model through a learning community where different organizations across the country share and discuss ways to improve practices. The Substance Abuse and Mental Health Services Administration (SAMHSA) chose to fund Zero Suicide implementation for a few learning community participants, and A&C was selected. “It was a natural fit,” said Matt Oliver, A&C’s Chief Clinical and Informatics Officer and chair of the Zero Suicide Committee. He and the nine other members of the ZS Committee have now worked for over a year on implementation. While a year sounds like a long time, this effort is organization-wide, meaning that every one of the 700+ Adult & Child employees must be trained.
September has been the month of ZS training. Employees who work one-on-one with clients in the clinics, in therapy sessions, skills sessions, etc. have completed classroom trainings. Anyone working behind the scenes has taken an online training course. Staff members are trained to look for indicators of a potentially suicidal person and then taught what questions to ask to determine risk. “We don’t want people to slip through the cracks,” said Matt. If someone expresses suicidal intent, they are placed on the ZS Pathway, a process taught to direct care staff during classroom trainings. The Pathway is designed to fortify clients with several different levels of support including weekly check-ins from A&C’s Crisis Team, enrollment in therapy, and creation of a Safety Plan providing steps to take when experiencing suicidal thoughts. Even after clients improve and are removed from the Pathway, they are still working with primary care providers and receiving supplemental support from the Crisis team.
Equally important to adopting the Pathway model is shifting A&C culture around the topic of suicide prevention. Part of adopting ZS into an organization is for employees to understand that every suicide is preventable and that prevention is part of everyone’s job. Teaching staff how to detect and offer help to those struggling with suicidal thoughts is important to build up confidence around the topic. A staff confident in their prevention knowledge and plan of action is what success in ZS looks like.
With suicide being such a large problem in young people, A&C’s ZS push will involve more emphasis placed on detecting risk in youth. Some may think that talking to kids and teenagers about suicide will introduce them to the idea, but this is a myth. With the statistics that we have, it’s the reality of teenagers’ lives to experience thoughts of suicide. The majority already have passing thoughts about it from time to time. For many it’s not a serious issue, but for those who may be struggling, we never want to feel too squeamish to do a safety check-in.
Matt Oliver says he hopes this effort will make a dent in the Indiana statistics. “We’d like suicide to be a never event,” he said. After all of the training wraps up at the end of September, the official date Zero Suicide goes into practice is October 1st. After that, it is to remain an ongoing standard within the A&C culture. The ZS model is the first formal Pathway the organization has adopted, and its success is likely to set the stage for other formal Pathways in the future.

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Adult & Child Health, a leading community mental health center in Central Indiana, is thrilled to announce it has been designated as a Certified Community Behavioral Health Clinic (CCBHC). This designation is announced alongside the exciting news that Indiana was selected as one of 10 new states to join the CCBHC Medicaid Demonstration Program. By becoming a CCBHC, Adult & Child Health can unlock critical resources to address the growing need for mental health services in Indianapolis. This includes crisis care, improved staff recruitment and retention thanks to sustainable funding, and the ability to expand their service offerings. CCBHC will allow Adult & Child Health to offer competitive compensation and top-of-market wages, making them a more attractive workplace for qualified providers. With the rich history and commitment of Adult & Child Health to making a difference, they can achieve even greater impact through this transformation. “Indiana’s selection for the CCBHC program is a major step forward in strengthening mental health resources for residents,” said C.J. Davis, CEO, Adult & Child Health. “This designation allows us to make a significant impact by expanding access to essential mental health services in Central Indiana. We’re committed to ensuring our community members have the resources they need to live healthy and fulfilling lives.” The Biden-Harris Administration announced the additional states being added to the CCBHC program earlier today. Adult & Child Health had been selected by the state to be a CCBHC if Indiana was selected, but the decision of which states would be selected to join the program had been pending until today. CCBHC is a transformational program that provides sustainable funding for designated organizations and has been shown to increase access to mental health and substance use care, reduce homelessness and substance use, decrease use of emergency rooms and hospitalizations and improve overall health outcomes. It requires that designated CCBHC organizations provide 24/7 crisis services, outpatient care within 10 business days, medication-assisted treatment for opioid use disorder, care coordination and support services, as well as other evidence-based treatments.

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Homeless Resource Team Celebrates Outstanding Scores & Client Outcomes

Adult & Child Health’s Homeless Resource Team (HRT) is celebrating the recent achievement of outstanding Continuum of Care (CoC) scores. The Indianapolis scoring metrics are aligned with those developed by the Department of Housing and Urban Development (HUD) and are meant to evaluate project performance and rank projects based on CoC priorities. Homeless resource and housing projects are evaluated on areas such as data quality, length of time individuals are in the program, cost effectiveness, returns to homelessness, mainstream benefits (i.e. whether clients have been connected to food/food stamps, phone, and other resources), insurance access, and client source of income. A&C’s projects ranked first and third in Permanent Supportive Housing (PSH) and second in Rapid Rehousing (RRH), with zero exits to homelessness. Two areas in which A&C’s projects scored especially well were data quality and severity of barriers, which are testaments to HRT staff’s efforts to accurately and thoroughly track their data and to connect their clients with the resources they need to remain housed. “People not returning to homelessness is important; that’s why we retitled ‘Case Manager’ to ‘Housing Stability and Engagement Coordinator,’ said Brian Paul, Team Leader. This shift in language helps emphasize the team culture of striving to connect clients to services and ensuring that they’re able to meet their basic needs. “Ten years ago, we were not where we are now,” Brian said, explaining that the team utilized the CoC metrics to target and focus on challenges they could solve and areas where they could improve. The team’s hard work, attention to detail, and focus on client outcomes continues to pay off as they rank at the top of homeless resource projects in the Indianapolis area. Below: HRT Street Outreach Professionals Chad Hunter and Kristi Petrey purchase outreach supplies with an Aldi gift card donation. Click here to support HRT’s mission by helping to provide resources for Central Indiana’s unhoused neighbors. You can also support A&C’s 2024 National Health Center Week Drive here.

Sarah Miller, PMHNP-BC

Sarah Miller works with the addictions team, general psychiatry for adolescents and adults, and the competency restoration team. She is board-certified as a Psychiatric Mental Health Nurse Practitioner. Her specialties are working in addictions and with people who experience serious mental illness.

Miller graduated from Indiana University with a psychology degree and went back to school for nursing. She received her nursing degree from Indiana Wesleyan University and worked in a nursing home and also spent time working in a group home with adolescents. She received her master’s degree from Vanderbilt University.

She enjoys hanging out with her family and her two dogs, and going to sporting events.

Joanna Chambers, MD

Dr. Joanna Chambers is a psychiatrist who began seeing Adult & Child Health patients in November 2021. She graduated from Medical College of Georgia with her Doctorate of Medicine in 1996 and completed her residency in psychiatry at Yale University School of Medicine. In addition to bringing a wealth of experience, she currently serves as an associate professor at Indiana University School of Medicine where she teaches Clinical Psychiatry. She is certified in Addiction Medicine and has a special interest in treating pregnant and postpartum women. She is President of the American Academy of Psychoanalysis and Dynamic Psychiatry Organization as well as a sitting member of many medical association boards. Recently, she has won the Residents’ Award for Teaching Excellence in 2020 from Indiana University and has received “Best Doctors Award” in 2010, 2011, and 2014. Dr. Chambers is incredibly active in the medical, academic, and research realms of medicine. She is currently accepting new patients on Wednesdays.