We Value Your Feedback!
The T.I.P.S. (Thoughts, Improvements, Problems, Solutions) Feedback Form process is a tool designed to enable persons served, family members, team members, and other stakeholders to seek resolutions to complaints, request changes to the provision of services, submit suggestions for improvement of A&C and its services, or submit a formal grievance and receive a timely, written response. There will be no retaliation for using this process.
You will receive a written response within 10 business days of submitting this form. By completing this T.I.P.S. Feedback Form you are giving consent to be contacted and acknowledgement that you may or may not have received services in the present/past.
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As a client, you also have the right to file your complaint/grievance with the Indiana Department of Mental Health and Addiction (DMHA), the governing body of all Community Mental Health Centers in Indiana. To learn more about this process, please visit DMHA’s website here.
You may also submit a formal complaint to The Joint Commission, our accrediting body, by visiting its website here.