24/7 Mental Health Crisis Support
(877) 882-5122

24/7 Medical Support
(877) 882-5122

Get help today!
(877) 882-5122

NEWS

How Our Assertive Community Treatment Team is Helping the Homeless

Share This Post

When Cory Britton was 5 years old, he already knew he was different from the other kids. But not in a physical or obvious sense. It certainly didn’t look like a homeless life awaited him.

“I felt I was different from everyone else,” said Cory, who’s now 22. “My mood swings, and how I would cope with different things. My mom didn’t know how to deal with it. She told me to pray and hope for the best. It was pretty rough. I didn’t understand me and what was going on, but I knew something was wrong.”

RELATED CONTENT: Overcoming Trauma: The Power Behind Skills Development and Therapy

Cory Britton

Cory was looking up ADHD at age 10, thinking that might have been his issue. He came from a family that encouraged prayer and working through problems. That wasn’t working for Cory.

By age 17, he was diagnosed with depression. He received a bipolar disorder diagnosis shortly thereafter.

Cory was well-adjusted enough that he was able to enroll at Central State University in Wilberforce, Ohio, but that didn’t last. He dropped out of school, and was homeless for about four and-a-half months.

RELATED CONTENT: A&C Launches Telehealth to Serve Wheeler Mission Guests

How A&C helped Cory and other homeless clients

Eventually, Indianapolis’ Coordinated Entry System referred Cory to A&C, where he met our Assertive Community Treatment (ACT) team. The group was formed in 2020 and serves clients with significant mental health needs that have impairment in their functioning. “It’s a barrier to them being able to access things that you and I would take for granted,” said Tiffanie Barnes, Team Leader.

The team currently has 39 clients, including Cory. The team of nine has helped house about half of its caseload so far. “It’s amazing that we are able to do that,” Barnes said. “We want to continue to introduce people to housing and we would like to grow our caseload and offer our services to more individuals.”

Each client is a team effort, but Alison Ruess and Abigail Wainman work most closely with Cory, and both have been amazed at his progress. “It’s been inspiring to see Cory reach a goal,” Ruess said. “He wanted to spend more time with his mother and he’s spent multiple weekends with her since then. He’s working with the employment specialist in the team to help him find a job.”

Alison Ruess

“It’s very inspiring,” Wainman said. “I’m the same age as Cory and I could not imagine going through what he has been through. I love working with Cory.”

The team helped Cory obtain an ID and Social Security card, but his therapists credit him with most of the improvements he’s made.

“He’s been meeting us consistently on a weekly basis to do these IMR (Illness, Management and Recovery) sessions,” Ruess said. “Cory has done his home practice where you talk about what you’ve learned with someone. He’s really accomplished all of that.”

Abigail Wainman

What’s next for Cory

Now, Cory is affiliated with the Blue Triangle Program, which is designed to provide safety, security and comprehensive health care for people who are experiencing homelessness, and help them rebuild their lives. He’s looking for permanent housing, and he eventually wants to return to college and start his own marketing firm.

“Just be open to it,” he said, offering advice to anyone who’s homeless and considering getting help. “When I first heard about it, I was very reluctant because I don’t like talking to people as much. It can change your life and put you in better places. They help with anything and everything I need.

“I was homeless before coming here. That really shaped me a lot. I was on the street for 4.5 months. When I first met with A&C, they were commending me on how strongly I handled the situation. I definitely had help, but no one’s supposed to survive in those circumstances. I came out stronger than I was.”

Do you know someone who’s experiencing homelessness? Our Homeless and Housing Resource Team could help. Call 1-877-882-5122 to learn more.

Would you like to donate to our mission? Here’s how you could help our homeless or other programs.

More To Explore

Agency News

Knowing Ourselves Helps Us Connect With Others

Have you ever felt lonely, even in a room full of people? According to a recent Harvard study, one in five U.S. adults report feeling this way. Many struggle to form deep, meaningful connections with others.

Agency News

A&C 75th Anniversary and Irvington Clinic Grand Opening

Integrated health care is a concept that recognizes how a person’s physical health and behavioral health affect their overall wellness and quality of life. Adult & Child Health celebrated integrated health at a combined celebration of history and growth at its Irvington clinic in Indianapolis April 30.  The event served as both a 75th anniversary celebration for the Adult & Child Health organization, and as a grand opening for the clinic on Washington Avenue, which opened in early 2025.  Adult & Child operates three clinics in Indianapolis and one clinic in Franklin. At the Irvington clinic, primary care providers, psychiatric care providers and licensed therapists see patients in the same building.  “Our goal is to help people live happy and healthier lives and have them be able to succeed in whatever it means for them,” Dr. Christine Negendank, President and Chief Medical Officer at Adult & Child Health said. “Many of our patients have been stigmatized — even in the health care setting — so we are very careful to make sure everyone is welcome here, no matter their circumstance and no matter their level of illness.”  Clients of all ages come to the Irvington clinic for psychiatric and primary care. “Integrated care clients,” as they are called, can come to the Irvington clinic to have multiple needs addressed in one place. It’s a combination of providing the best practices and ease of care for each client.  “It’s so wonderful to see a patient who tells me, ‘I’m out of my blood pressure meds,’ or ‘I have a severe headache,’ and I can say, ‘Well, you know, we have primary care across the hall; why don’t we go get you connected?’” Negendank explained.  A client can get primary care, psychiatric care, therapy and connections to housing programs in a single trip to the Irvington clinic.  “They leave with so much more hope,” Negendank said. “We really try to make it easy for our patients when we can. We offer someone a safe place to come, to feel welcome, to leave feeling better and to leave feeling better about themselves.”  A&C offers addictions treatment at the Irvington clinic. Addictions treatment involves one-on-one therapy, medication assisted treatment (MAT), activities of daily living support, psychoeducation, peer recovery services and case management. The average wait time for a new patient to schedule their first appointment is less than three weeks.  Be Well Bell art installation  The Be Well Community movement is designed to ring in a new narrative about brain health through a variety of programs, including the public display of ceremonial bells that symbolize hope and healing. The bell in Indianapolis was unveiled to the public during Adult & Child’s 75th Anniversary event April 30. Be Well Initiatives works with community partners to bring visibility to the mental wellness movement. The Be Well Bell program offers blank bells to be painted with a meaningful design by an artist(s) or as a community arts project.    Brightli Director of Be Well Initiatives Bailey Pyle, LPC, explained that the art installation includes a QR code that smartphone users can scan to access information on the Be Well program and on mental health services available at Adult & Child in the Indianapolis metro area.  “These aren’t just bells that we’re creating and plopping down into a community, but they are truly reflective of the community in which they exist,” Pyle said. “We know from lots of research that that’s when the bells are the most impactful and meaningful.” The Be Well Bell at the Irvington clinic is the 21st for the program and the first Be Well Bell in Indiana.  Adult & Child Health’s history  Photo Gallery

Sarah Miller, PMHNP-BC

Sarah Miller works with the addictions team, general psychiatry for adolescents and adults, and the competency restoration team. She is board-certified as a Psychiatric Mental Health Nurse Practitioner. Her specialties are working in addictions and with people who experience serious mental illness.

Miller graduated from Indiana University with a psychology degree and went back to school for nursing. She received her nursing degree from Indiana Wesleyan University and worked in a nursing home and also spent time working in a group home with adolescents. She received her master’s degree from Vanderbilt University.

She enjoys hanging out with her family and her two dogs, and going to sporting events.

Joanna Chambers, MD

Dr. Joanna Chambers is a psychiatrist who began seeing Adult & Child Health patients in November 2021. She graduated from Medical College of Georgia with her Doctorate of Medicine in 1996 and completed her residency in psychiatry at Yale University School of Medicine. In addition to bringing a wealth of experience, she currently serves as an associate professor at Indiana University School of Medicine where she teaches Clinical Psychiatry. She is certified in Addiction Medicine and has a special interest in treating pregnant and postpartum women. She is President of the American Academy of Psychoanalysis and Dynamic Psychiatry Organization as well as a sitting member of many medical association boards. Recently, she has won the Residents’ Award for Teaching Excellence in 2020 from Indiana University and has received “Best Doctors Award” in 2010, 2011, and 2014. Dr. Chambers is incredibly active in the medical, academic, and research realms of medicine. She is currently accepting new patients on Wednesdays.